Latest Episodes

In this episode, Yvonne and Rafael talk to Dr. Marcos Iglesias, Chief Medical Officer at AF Group. Dr. Iglesias shares his journey from occupational medicine to the executive level and the lessons he’s learned about helping injured workers recover faster and more fully. Drawing on decades of experience, Dr. Iglesias offers candid, practical advice for younger clinicians entering the workers’ compensation space, emphasizing the importance of looking beyond symptoms to understand why a patient isn’t improving.

Send us a text In this episode, we talk to Kirsten Kaiser Kus. She is a defense attorney and an equity owner at Downey & Lenkov LLC, leading their Indiana practice. She brings deep experience from both the plaintiff and defense sides of workers’ compensation. She shares how her involvement with CLM and litigation education [...]

Send us a text In this episode, we sit down with industry powerhouse Mollie Kallen to explore the often misunderstood role of case managers* in workers’ compensation. With over 30 years of experience leading one of the largest case management companies in the country, Mollie brings unmatched insight into how effective communication, not just clinical [...]

Send us a text In this engaging and insightful episode, co-hosts Yvonne Guibert and Rafael Gonzalez sit down with legendary industry leader Bill Zachry for a deep-dive into the realities shaping today’s California workers’ compensation system, and other state systems around the country. We explore rising WC costs, why it makes sense to manage and [...]

Send us a text Melissa Steger returns to walk us through the building blocks of the unique Texas UT System workers' compensation program. While the program is self-insured, they use a third-party administrator (TPA) in a hybrid system where the TPA staff sit on-site with the UT System staff who oversee the program. Covering 160,000 [...]

Send us a text In this episode, Yvonne Guibert catches up with Nelson Gonzalez, Executive Director - Florida, Rehab Without Walls® NeuroSolutions, and they talk about Return to Work. In the workers' compensation system, a return-to-work (RTW) policy or program helps injured or ill employees safely and efficiently return to work. The goal or purpose [...]

Send us a text In this episode, Yvonne and Rafael chat with Joseph Sousa, Workers' Compensation Program Manager for the City of San Diego. In our conversation, we learn from the perspective of a self-insured, self-administered workers' compensation program administrator, and what is important to that stakeholder perspective. One thing that stands out is the [...]

Send us a text In this episode, Yvonne and Rafael talk to Amy Cooper, Vice President Sales, Carrier Practice at Gallagher Bassett, and founder of Rise®, an amazing insurance community dedicated to empowering early-career professionals, attracting new talent, fostering networking opportunities, and providing access to invaluable resources, as described on the Rise® website. We are [...]

Send us a text Recently, Yvonne and Rafael attended the 2025 Florida Bar and WCCP Workers' Compensation Forum, April 9-11, in Orlando, Florida. Unfortunately, there was no wi-fi available to do live streaming, which is what we planned to do, but we did talk to several folks and conducted short interviews to capture their excitement [...]

Send us a text After much anticipation since we started this podcast, Stuart Colburn joins us for a special episode focused on Texas! Stuart, a shareholder at Downs & Stanford, P.C., has over 25 years of experience in workers' compensation. He shares his journey into our industry and expertly navigates the evolution of the Texas [...]

Send us a text We like to have fun with our episode titles when we can, hence "Alphabet Soup." Still, despite the fun name, this is an informative episode, particularly for those newer to the workers' compensation industry. Our guest is Jennifer Wolf, president and CEO of MWCIA in Minneapolis, MN. Jennifer expertly navigates through [...]

Send us a text Joe Paduda joins us to explain the basic framework of our workers' compensation system. In this episode, we discuss why our system is so complicated and some of the key features of several states. While Yvonne tries to keep the conversation focused on basics, Ralph and Joe wander on a few [...]